Privacy Policy

JN Solution is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or our services.

We may collect your personal information when you:

Submit an enquiry form
Request mortgage or protection advice
Book a consultation
Make an online payment
Contact us by email or telephone

For full details of how we collect, use, store and protect your personal information, please read the Privacy Policy below.

Customer Privacy Notice & Consent Form

If you become a client of JN Solution, you may also be asked to read and sign our Customer Privacy Notice & Data Protection Consent Form, which provides additional information about how we process your personal data during the provision of our regulated financial services.

Download Customer Privacy Notice & Data Protection Consent Form (PDF)

JN Financial Consultation Limited (Trading as JN Solution)
Last Updated: June 2026

JN Financial Consultation Limited (trading as JN Solution) is committed to protecting your privacy and handling your personal information responsibly.

We respect your privacy and are committed to processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all applicable UK data protection legislation.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

Who We Are

JN Financial Consultation Limited (Trading as JN Solution)

Authorised and Regulated by the Financial Conduct Authority (FCA)

FCA Firm Reference Number: 969682

Company Registration Number: 13732749

Registered Office:

82 Luctons Close

Loughton

Essex

IG10 3QN

Email: gina@jnsolution.co.uk

Website:www.jnsolution.co.uk

Information We Collect

Depending on the services you request, we may collect the following information:

• Name

• Address

• Telephone number

• Email address

• Date of birth

• Employment information

• Income and expenditure

• Financial information

• Mortgage details

• Credit-related information

• Identification documents

• Information provided through our Contact Form

• Information submitted during mortgage or protection enquiries

If you apply for certain protection or insurance products, we may also collect special category data, such as health information, where required and with your consent or another lawful basis.

How We Use Your Information

We use your information to:

• Respond to your enquiries

• Assess your mortgage or protection requirements

• Recommend suitable financial products

• Submit applications to lenders or insurers

• Communicate with you throughout your application

• Comply with legal and regulatory obligations

• Improve our services and website

• Respond to complaints or requests

Where you have given your consent, we may also contact you regarding products or services that may be relevant to your circumstances.

You may withdraw your marketing consent at any time.

Legal Basis for Processing

We process your personal information under one or more of the following lawful bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests

• Your consent (where required)

Sharing Your Information

We only share your personal information where necessary.

This may include:

• Mortgage lenders

• Insurance providers

• Commercial finance lenders

• Conveyancing solicitors

• Surveyors and valuers

• Compliance consultants

• Technology and service providers

• Government authorities or regulators where required by law

We never sell your personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Access to personal information is restricted to authorised personnel who require it to perform their duties.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with our regulatory obligations.

In most cases, client records will be retained for a minimum of six years following the completion of our services, or longer where required by law or regulation.

Your Rights

Under UK GDPR you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request erasure where applicable

• Restrict processing

• Object to processing in certain circumstances

• Request data portability

• Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us using the details below.

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our website.

Cookies may be used to:

• Ensure the website functions correctly

• Remember your preferences

• Improve website performance

• Analyse website traffic

• Enhance security

When you first visit our website, you will be presented with a Cookie Banner that allows you to manage your cookie preferences.

You may also change your browser settings to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of the website.

Third-Party Services

Our website may include or connect with third-party services, including but not limited to:

• Wix Website Platform

• Google Analytics (where enabled)

• Payment service providers

• Embedded maps or videos

These third parties may process information in accordance with their own privacy policies.

International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with UK GDPR.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or our business operations.

The latest version will always be published on our website.

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

JN Financial Consultation Limited (Trading as JN Solution)

82 Luctons Close

Loughton

Essex

IG10 3QN

Email: gina@jnsolution.co.uk

Website: www.jnsolution.co.uk

Complaints

If you are unhappy with how we have handled your personal information, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website:

https://ico.org.uk